1. Help Desk
  2. SuperSting™ Wifi
  3. SuperSting™ Troubleshooting

How do I perform a SwitchBox Relay Test?

Follow the 6 steps below to perform a Relay Test.

  1. Make sure you remove any electrode cables from the SwitchBox and connect the SwitchBox to the SuperSting™ with the yellow extension cable.
  2. Power the SuperSting™ with an isolated 12V battery or generator type power supply connected to an ungrounded generator. NEVER use a battery from the car as this easily damages the systems and invalidates the tests.
  3. Turn on the SuperSting™.
  4. Select Menu 3, then press 4 on the keypad.
  5. Enter the starting and ending address (Example: 1 and 56 if you have a SwitchBox 56).
  6. Press F1 to start the test.

Additional Notes:

If the SwitchBox is correctly addressed and each relay is performing properly, you will see AB/off “OK” on each relay as the test progresses forward. This test also performs a low power test measurement to test both the transmitter and receiver functionality through the SwitchBox.  If you see any errors, contact AGI (Support@agiusa.com). 

Display during good tests:

Electrode: #

A good switch will cycle through the following display on each electrode number: 
Connection:  AB   B   A    OFF

Display during a failed test:

Electrode: #
Connection: AB 
ERROR!

If the test fails, it will stop and the SuperSting™ will beep.  

Make sure to Skip and Continue to the next Electrode # to confirm how many switches are failing. If all switches fail, you most likely have a connection issue, a blown fuse or the SwitchBox has been programed to different address values than you are expecting.

The cables can be tested with a special CMD file AGI can send you. This would be used for the full set of cables on a field survey with a 2D line installed. The line can be setup in a soccer field or other field with easy access nearby at ~1m spacing.  Other than avoiding buried utilities and very high contact resistance, the actual geologic materials do not matter.