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What do I do if the "Memory Full" message appears on the SuperSting™?

Short Answer: You most likely need to delete some command files. The SuperSting™ holds a maximum of 16 total command files.

Long Answer: The SuperSting™ can hold a maximum of 16 command files at a time. If you're seeing an error for full memory, you will most likely need to free up space by deleting command files. You can receive "Memory Full" even if the data file memory is cleared/formatted because you have a full command file area.

How to delete command files from the SuperSting™:

  • DOWNLOAD any needed data first!
  • From the SuperSting ™ main menu, Press 5 for (File Management).
  • From the File Management menu select Delete command file to pull up a list of the command files or choose Delete all command Files and confirm the choice. Move the cursor with the +/- key and then press Enter to delete
  • If you are blocked from deleting a command a file that you want to, you will need to clear the  associated Data File with the same name first. You can run the Delete data file function one by one or use Format Disk to bulk erase all data files which in some cases clears out any blocked command files currently in use or corrupted data records. Both of these options are under the same File Management menu. The Format Disk option will require entering a period to confirm as an additional step.
  • This is also a good time to reset the system to Factory Defaults (see how  HERE.)


Suggested Procedures for Manual Mode - Wenner ASTM G-57, Schlumberger, VES, etc.

  • We advise avoiding numerous small manual files and their associated command files for manual mode surveys by logging all data in one large file for each project by keeping track of the Record # displayed on the screen and matching it to any paper or other tabular field records. 
  • When you turn off/on the SuperSting to move to a new location, the manual mode menu will open the previous data file and allow additional records to be added. More data than is typically needed on the order of tens of thousands of soundings can be stored in this one file and each reading will have a unique record# and date/time.
  • In  this option, field operators should annotate the record # displayed on the LCD screen next to each reading they want to keep. This lets the office staff know
  • Record#, time and date stamps can be used later for QC or to correct ohm-m values by using the wenner geometric factor equation.


For information on how to make new Automatic Command file:  See this article