SuperSting™ Troubleshooting
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      What do I do if my SuperSting™ freezes when creating a new data file?

      Follow the 6 steps below if you're SuperSting™ freezes when making a new data file.

      1. Back up any important data before proceeding
      2. Format Disk in Menu 5
      3. Delete All Command Files in Menu 5 
      4. Reset the instrument to Factory Defaults by going into Menu 6, then press 4 on the keypad, then press 4 again. It will say Factory and Done
      5. Cycle the SuperSting™ power OFF/ON.
      6. Upload new known good command files or create a manual data file

       

      More details here

      How to Upload Command Files

      Why Does the SuperSting Freeze or Lock Up