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What do I do if my SuperSting™ freezes when creating a new data file?

Follow the 6 steps below if you're SuperSting™ freezes when making a new data file.

  1. Back up any important data before proceeding
  2. Format Disk in Menu 5
  3. Delete All Command Files in Menu 5 
  4. Reset the instrument to Factory Defaults by going into Menu 6, then press 4 on the keypad, then press 4 again. It will say Factory and Done
  5. Cycle the SuperSting™ power OFF/ON.
  6. Upload new known good command files or create a manual data file


More details here

How to Upload Command Files

Why Does the SuperSting Freeze or Lock Up