1. Help Desk
  2. SuperSting™ Wifi
  3. SuperSting™ Troubleshooting

What do I do if the LCD on my SuperSting™ has no characters?

How to trouble shoot the SuperSting LCD Contrast or Blank Screen

The contrast adjustment key (BSP) is located in the top right corner of the keyboard and functions directly on the console keypad from the main menu. The BSP key only works for contrast in the MAIN MENU. The LCD screen is sensitive to temperature and may turn pale or too dark with a change of ambient temperature or may have been reset. It is best to shield the LCD from direct sunlight when in hot environments. To adjust the contrast to a suitable level, press the key repeatedly in a loop. (Tip: This key also serves as the back space key when not in the main menu.)

Another cause for a dark screen could be that the 2.5Amp/250V fuse is blown or the fuse holder is not closed and the SuperSting's RED light is constantly ON but the screen appears blank. The SuperSting™ will not turn OFF using the ON/OFF switch and the contrast key will not be operational. Blank screens related to the fuse are described HERE