- Help Desk
- SuperSting™ Wifi
- SuperSting™ Troubleshooting
Why am I getting the "Transmitter Offline" message?
The internal transmitter isn't communicating with the internal receiver. There are 2 reasons why this can happen:
- The SuperSting™ will display this message when you turn on the SuperSting™ using the office power supply. The office power supply is only meant to power up the receiver and micro-controller so that you can upload CMD files and download survey files.
- Check if the 20Amp fuse is blown.
If you have checked for both of these issues and are still having problems, please contact us at: help@agiusa.com